Our work experience

Date

Project name

Client

Role

Work Done

11 June 2021

Update

MoU with Strathmore Business School on Water Governance, Technology and Innovation to Launch Training, Research and Consultancy in the same

November 2020 to December 2020

Western Kenya Water, Sanitation and Hygiene (WASH) Assessment

Tetra Tech ARD, Inc.

Consulting firm

Perform Rapid WASH situation assessment in 8 Western Kenya Counties namely;

Kisumu County, Kakamega County,         Busia County, Siaya County, Kisii County, Bungoma County, Homa Bay County and Migori County

March 2020 to December 2020

Improving Data Management Processes in the Water Sector  

Kenya Markets Trust.

Beneficiaries:

 8 Water Service Providers (WSPs) and WASREB:

Malindi, Nanyuki, Nakuru Urban, Murang’a South, Garissa, Isiolo, Kakamega and Busia.   

Referee: Mr. Peter Karanja,

Tel: +254720250925

Email: [email protected].

Consultant

·      Assess and report on Data management gaps assessment at utilities and at WASREB and recommendations required to improve;

·      Developing agreed upon data reporting dashboard for WSPs;

·      Developing Data management policies/manuals;

·      Customer Identification Survey Corrective actions implementation and report on field and billing database anomalies for Nanyuki and Malindi WSPs

·      Developing Data management tools, processes & plans;

·      Conducting Data management training and reporting;

Data accreditation tool/process for WASREB

Oct 2018 to March 2021

Aduoyo Kokise Water Supply Project.

The Franciscan Sisters of St. Anna, Lwak.

Beneficiary:  Siaya Bondo Water and Sanitation Company (SIBOWASCO)

Referee: Sister Jacinta Jagogo.

Tel: +254742404487

Email: [email protected].

Consultant

Design, build and transfer contract covering the following deliverables:

·      Feasibility Study;

·      2 KMs Rising Mains;

·      3 Kms gravity distribution network; 

·      15 meters high, 108 M³ Elevated Pressed Steel Tank;  

·      A pumping system on 1 standby and 1 duty pump; and

·     3No. modern water Kiosks; 

·     Temporary Pump House to address risen lake level;

·     Development of Kiosk Management Contracts.

October 2019 to date.

Technical Assistance on Non-Revenue Water (NRW) Management and Water                   Services in Informal Settlements funded by AFD and European Union.

Seureca/Veolia and International Office for Water JV.

Beneficiary: Kisumu Water and Sanitation Co. Ltd

Referee: Eng. Gilbert Bett

Tel: +254721277329

Email: [email protected].

Consultant on Commercial /Customer Management Expert

·    Baseline assessment of how the commercial and customer services support NRW management;

·    Preparation of Implementation Action Plan with budget estimates;

Implementation of proposed measures

Oct 2017-March 2018 

Establishing a roadmap to improve the enabling environment for local water and sanitation service providers under the WaterWorX Project: Country study for Kenya in Nairobi, Nakuru and Homabay Counties.

IHE Delft Institute for Water Education, Netherlands.

Beneficiaries: County Governments of Nakuru, Homabay, Nairobi City; WASREB and WSTF.



Referee: Prof. Klaas Schwartz

Water Governance Chair Group
Department of Integrated Water Systems & Governance
Tel.: +31-(0)15-2152357

Email: [email protected].

Institutional Analysis

·      Assessed and reported on the Enabling Environment for effective provision of WSS;

·      Prepared an Action Plan for improving Governance, Financing and Learning.

Feb-May 2018

Consultancy Services for Technical Support for Utility Operations for Water and Sewerage Authority in the Kingdom of Lesotho, Ministry of Water – Lesotho Water Sector                                                             Improvement Project Phase II.  

Lesotho Commission of Water (CoW)

Institutional Analysis

·      Institutionalisation of best   practices in:

   The Metolong Dam and WSS Asset Management;

   NRW Management;

   Staff training and capacity Development.

   Staff productivity;

Oct 2017 – To date

Nairobi Satellite Towns Water and Sanitation Development Programme (NST-WSDP) and Nairobi City Water Distribution Network Modifications Project (NBO-CWDNP) – Accompanying Training Consultant

Athi Water Services Board (KfW funded NST-WSDP for RUJWASCO, Oloolaiser, Nairobi City Water)  

Billing and Customer Database Management.  

·      Capacity building in updating billing                                           database;

·      Capacity building in NRW reduction;

·      Capacity building in customer service for improved revenue;

·      Capacity building in water demand estimation and management.

·      Capacity building in performance management;

Oct. 2017 to date

Consultancy Services for Design and Construction Supervision of Lunga Lunga, Msambweni, Kwale and Ukunda Water Supplies Rehabilitation and Expansion Work

Ministry of Water and Irrigation/KWSCRP

Institutional Analyst

·      Assessed Institutional and organisational status of Kwale Water Company Ltd (KWAWASCO);

·      Prepared an Improvement Action Plan;

·         Prepared a Procurement Plan;

·      NRW Reduction capacity building of KWAWASCO.

December 2017 To date

Design Review, Preparation of Tender Documents and Construction Supervision of Works for Ugunja Sega Ukwala Water Supply and Sanitation Project in Siaya County

Lake Victoria South Water Services Board

Water Utility Institutional analysis

·      Assessed the Institutional and organisational status of SIBO Water & Sewerage Company Ltd;

·      Prepared an Improvement Action Plan;

·      Prepared a Procurement Plan.

June-Sept 2017

Water, Sanitation and Hygiene Financing (WASH-FIN) Project

Tetra – Tech Ltd

Project Lead Consultant

·      WSPs projects suitability scoping;

·      Supporting WSPs to develop bankable project proposals.

·      Supervision of project consultants;

·      Supervision of the SUWASA Look-back Study.

March – May 2017

Consultancy Services for Technical Support for Utility Operations for Water and Sewerage Authority in the Kingdom of Lesotho, Ministry of Water – Lesotho Water Sector                                                             Improvement Project Phase II.  

Lesotho Commission of Water (CoW)

Customer Management

·      Capacity building in updating billing                                           database;

·      Capacity building in NRW reduction;

·      Capacity building in customer service for improved revenue;

·      Capacity building in water demand estimation and management;

·      Capacity building in performance management;

November 2017 to April 2018

World Bank funded Technical Assistance under the Kenya Devolution Multi -Donor Trust Fund – implemented

World Bank – Subcontract by GFA Consulting Group.

Institutional and Performance Analysis

·      Assessment of the Institutional framework for WSPs Clustering in Kenya;

·      Evaluation of performance status of Kiambu County WSPs;

·      Preparation of Institutional and Organisation framework for best performing WSP.

·      Contributed to preparation of WSP clustering criteria;

·      Participated in recommending proposed cluster for Kiambu County. 

Jan-June 2016

Project management consultancy services for Kericho County Water Services Clustering project

GIZ – Kenya Water Reforms Programme

Institutional and Performance Analysis

·      Prepared assessment methodology;

·      Analysed WSP performance status and structures;

·      Prepared a Clustering Road Map for KEWASCO and Tililbei WSPs.

Jul-Oct 2015

Provision of consultancy services to develop a detailed merger management strategy for KIWASCO’s 3-to-1 phase 1 project

Kisumu Water and Sewerage Company Ltd

Project Lead Consultant

·      Developed New revenue generating zones for the two utilities;

·      Bill delivery and revenue collection plan;

·      Recommended revenue growth strategy for each zone;

·      Proposed ideal staff numbers for each utility;

·      Proposed organisation structure for each utility;

·      Developed a communication strategy for each utility;

·      Developed a list of operational assets required by each utility; and

·      Developed an ideal system for organising O & M activities. 

May-July 2015

Provide Consultancy Service for the implementation of a Pilot Customer Identification Survey for Kericho Water and Sanitation Company Ltd (KEWASCO).

GIZ – Kenya Water Reforms Programme

Project Lead Consultant

·      Project management;

·      Prepared and tested CIS Methodology;

·      Capacity building in updating billing                                           database;

·      Capacity building in NRW reduction;

·      Capacity building in customer service for improved revenue;

·      Capacity building in performance management.

Jul 2010-June 2013

World Bank and AFD funded Water Supply and Sanitation Improvement Programme 1 (WASSIP-1) for Coast Region  

Coast Water Services Board (CWSB)

O & M and Customer Management Expert

·      Customer management Process Audit of Mombasa Water and Sanitation Ltd;

·      Detailed Operations Diagnosis of all MOWASSCO Departments;

·      Development of Improvement Action Plan;

·      Development of Billing and Customer Management Tender Document for MOWASSCO;

·      Evaluation of Billing and Customer Management Software Tenders;

·      Supervision of installations of Procured billing and customer management Software;

·      Implemented IAP pilot of Customer                                           Identification Survey.